Receptive agency
Unified daily operations without parallel spreadsheets
Tierra Turismo coordinated reservations, guides and suppliers with disconnected tools. Iterpax consolidated operations into one flow.
In seconds
File control
↓
Supplier oversights
Removed
Parallel spreadsheets
Desafío
Reservations in one place, assignments in Excel and supplier confirmations on WhatsApp caused service-day errors and late cost visibility.
Solución
Implementation by critical services and suppliers, progressive migration of active reservations and ops team training on a single board.
Resultados
- Fewer reschedules from outdated data between sales and operations.
- Service-level cost visibility before season close.
- Guide and vehicle coordination without duplicate sheets.
- Automatic communication with clients and suppliers — fewer service-day oversights.
- Status of every reservation, payment and operation available in seconds (Rovira).
Back to case studies“Iterpax gave us something we did not have: control and predictability. We can see the status of every reservation, payment and operation in seconds. Automatic communication with clients and suppliers reduced oversights and improved the passenger experience. It is a huge change in efficiency and organization.”